Refund policy
At PureSattu.com, customer satisfaction is our top priority. If you're not fully satisfied with your purchase of Shilajit Gummies, we offer a simple and transparent return and refund policy.
✅ Taste Guarantee – Try 1 Gummy Only
You may try only 1 gummy from the bottle.
If you do not like the taste or product, you can return it.
Do not consume or touch the remaining gummies.
Bottles with more than 1 gummy used will not be accepted for return.
🚚 Return Conditions
Return must be requested within 7 days of delivery.
Product must be returned in its original bottle and packaging, with the seal intact (except one gummy).
You will be responsible for return shipping charges.
Please ensure the return is shipped safely to avoid damage in transit.
💸 Refund Process
Once we receive and inspect the returned product, a refund will be processed within 7 working days.
Refunds will be issued through the same payment method used for the purchase.
Shipping charges are non-refundable.
❌ Returns Not Accepted If:
More than one gummy is consumed
Bottle is damaged or seal is broken (other than the one-time use)
Return request is made after 7 days
Product is returned in poor or tampered condition